This policy applies to information collected through the Yinuoda Biomass Pellets website when a visitor submits an inquiry or contacts the company by email, phone, or WhatsApp.
Information we collect
We collect the information you provide in an inquiry, which may include your name, company, business email, phone or WhatsApp number, product interest, estimated quantity, destination country and port, and message content.
How we use the information
- Respond to your product, quotation, or partnership inquiry.
- Confirm product specifications, availability, packaging, and export details.
- Maintain a record of business correspondence with your organization.
We do not sell personal information or use it for unrelated consumer marketing.
Sharing and disclosure
Information may be shared internally with Yinuoda staff involved in export sales and production coordination. It may be disclosed to logistics, certification, or other service providers only when necessary to complete a requested business process.
Retention
Business inquiry records are kept for as long as needed to support the customer relationship and any applicable commercial or legal requirements.
Your choices
You may ask us to update or remove your inquiry information by contacting sales@yinuoda.com.
Changes to this policy
This policy may be updated as the website or business practices change. The current version will be published on this page.
Last updated: September 1, 2026